Zone3 is focused on the developing the best products for the triathlon market. Founded in 2007 the brand has grown from strength to strength, and is now available worldwide, and represented at the highest level. We’re passionate about all things swimming, cycling and running, and this is channeled into everything we do.

Our mission is to be the most loved and chosen specialist sports brand around the world – creating product that embodies our passion and inspires athletes to achieve their personal goals.

The nature of a growing business means there is significant opportunity for career development and we’re looking for ambitious people who share our passion. 

Below are the roles we’re currently recruiting for but if you’d like to put your name in the hat for any future/other positions then please send your CV and covering letter to

Current opportunities:

  • Internal sales manager (Sports Instinct)
  • Sales Support Administrator
  • Operations Assistant – Retail & E-Commerce


Internal sales manager (Sports Instinct)

  • Head Office based (Guildford)
  • Salary £22-25k dependent on experience
  • Permanent / full time
  • Immediate start

Sports-Instinct is a specialist manufacturer and supplier of customised and bespoke sports clothing for mass participation events, sports clubs and teams. Since 2006 our in-house graphic designer and experienced sales team have worked closely with event organisers, sponsors, charities and clubs to produce top quality, eye-catching promotional technical t-shirts, bespoke race medals and sports accessories.

We have a rare opportunity to be part of the Sports Instinct internal sales team, this will be a challenging and rewarding role within a dynamic team, with a competitive salary and the opportunity to grow with the business.


  • Contacting supplied leads and generating your own leads for new business opportunities
  • Conduct sales pitches and presentations both remotely and face to face
  • Plan how to achieve or exceed sales targets
  • Assist with the development and implementation of marketing strategies to generate new business
  • Stay up to date with competition and market changes
  • Ensure that customers understand and are kept informed of progress throughout the process


  • Proactive attitude
  • Ability to act on your own initiative
  • Maintain the highest standards of professionalism and customer service
  • Competitive nature to compete in a very tough market
  • Strong written and verbal communication skills

Skills and experience required:

  • Proven sales experience in B2B
  • Excellent communication skills
  • A positive and tenacious attitude
  • Ability to work as part of a small team and independently
  • Self-motivated
  • At least 3 years previous sales experience
  • Knowledge of illustrator an advantage



Sales Support Administrator

  • Head Office based (Guildford)
  • Permanent / full time
  • Immediate start

We are looking for an energetic, outgoing, keen Sales Support Administrator within our Internal Sales Department You will work alongside the International Sales Managers and report into the General Manager You will be required to build relationships with our international and domestic retail customers.

Key Responsibilities:

  • Order processing and resolution of associated quotes/queries from our customers
  • Ensure correct customer information is on the system
  • Handle enquiries and queries on orders from our International and domestic sales force via phone and skype, email communications
  • Administer Order cancellations and amendments
  • Assist with the printing and posting of customer invoices
  • Liaise with internal departments for credit and purchasing
  • Liaise with carriers and customers to ensure a smooth delivery operation
  • Assisting with back orders and returns when necessary



Operations Assistant – Retail & E-Commerce

  • Head Office based (Guildford)
  • Permanent / full time
  • Salary £20-£24k
  • Immediate start

An exciting opportunity to be part of a leading British sportswear brand has arisen. Zone3, the UK’s number one triathlon brand, are looking for an Operations Assistant with retail and E-commerce experience.

The brand is currently sold through distributors, agents, retailers all over the world and directly on Therefore, a strong understanding of operations and best practice is needed to ensure a first-class customer service is always given.


  • Improve internal efficiency and reduce order process time.
  • Manage the order process and provide account management to our customers regarding their deliveries.
  • Ensure a smooth and organised picking and packing process in our warehouse and external warehouse.
  • Ensure cost effective shipping.
  • Create and organise new CRM.
  • Streamline our direct web orders to ensure we are maximising sales and offering a great service.
  • Work with buyer and merchandiser to manage supply chain and incoming deliveries.
  • Recommend, implement and manage software to ensure faster deliveries and better stock control.


  • Take ownership of E-commerce platform together with web-designer.
  • Proactively drive development and improvement to online fulfilment.
  • Monitor and maintain organisation of products in warehouse and stock levels online.
  • Manage orders from payment to delivery and after-sales where required.
  • Manage CRM database and lead the customer service function.
  • Advise recommended digital trends to stay ahead of competition.


  • Background in Operations or Marketing within Ecommerce.
  • Hands-on go getter who makes it their mission to create ‘Operational Beauty’!
  • Strong organisational skills and ability to multi-task.
  • Effectively handle problems and identify areas.
  • A team player with willingness to assist team when required as well as working effectively on your own.