Zone3 is focused on the developing the best products for the triathlon market. Founded in 2007 the brand has grown from strength to strength, and is now available worldwide, and represented at the highest level. We’re passionate about all things swimming, cycling and running, and this is channelled into everything we do.

Our mission is to be the most loved and chosen specialist sports brand around the world – creating product that embodies our passion and inspires athletes to achieve their personal goals.

The nature of a growing business means there is a significant opportunity for career development and we’re looking for ambitious people who share our passion. 

Company Benefits

  • 60% off Zone3 sports wear
  • 20 days holiday pa plus Bank Holidays 
  • Company Pension Scheme
  • Team Social Events and Weekly Outdoor Swimming
  • Opportunities to attend Triathlon and Race Events 

Below are the roles we’re currently recruiting for, we would particularity like to hear from people with merchandising, supply chain planning or stock inventory experience, please feel free to send a CV and covering letter to [email protected] 

Current opportunities:

  • International Sales Manager (B2B)
  • Customer Service Executive (B2C) 
  • Graphic Designer & Product Developer 
  • Merchandiser

International Sales Manager (B2B)

 

  • Head Office based (Guildford)
  • Salary/ Bonus dependent on experience
  • Permanent / Full time
  • Immediate start

Based in the Zone3’s head office in Guildford, the appointed candidate will help add strength to the sales team. Zone3 is aiming to become the number one triathlon and swimwear brand in the world and there is currently a huge amount of potential for growth, especially overseas.

The role will therefore include:

  • Identifying and developing new and emerging overseas market
  • Proven knowledge and experience of seasonal / product sales
  • Developing business and sales further with current customers
  • Providing sales support to B2B customers
  • Monitoring and reporting on market trends, competitor activities
  • Working closely with the marketing team to grow sales further

It’s an incredibly exciting time to be joining this fast growing business which is setting benchmarks in terms of performance. We have been extremely successful in the UK and are now looking to replicate that around the globe. The candidate must have self-drive, enthusiasm and excitement for the role and be passionate about sports, business and building relationships.

APPLY NOW >

 

customer service executive – (b2c) E-COMMERCE / MAIL ORDER/ ONLINE RETAIL 

 

  • Head Office based (Guildford)
  • £17-22k pa, Salary is dependent on experience
  • Permanent / Full time
  • Immediate start (Also, Temp to Perm available)

We are looking for an experienced Customer Service Executive (B2C) with e-commerce experience to join our team and develop our first-class Customer Experience.

The successful candidate will be able to demonstrate their skills and experience in a fast-paced environment, within a hard-working team culture.

Role Requirements

  • Communicating with all B2C customers online, by email and telephone.
  • Helping B2C customers with their product questions and orders.
  • Handling all customer product returns, refunds, warranties and exchanges.
  • Inter-departmental liaison within operations team and warehouse to ensure all orders are processed smoothly.
  • Finding new ways to improve efficiency for the customer journey.
  • Administration of all documentation relating to orders.

Skills and Experience

  • Experience in an e-commerce and/or retail business.
  • Excellent communication skills both written and verbal.
  • Passion for giving excellent customer service always
  • Able to work under pressure especially through seasonal events and peak season.
  • Strong organisational skills and ability to multi-task and prioritise workflow.
  • Effectively handle problems and identify areas for improvement.
  • A strong team player with willingness to assist team when required as well as working effectively on your own.

Highly desirable

  • An understanding of triathlon, swimming or sport will be useful for this role.

APPLY NOW >

Sportswear Graphic Designer & Product Developer

 

  • Head Office based (Guildford)
  • Salary is dependent on experience
  • Permanent / Full time
  • Immediate start 

This new position will be focused on our product and bringing to life the performance and innovative features the Zone3 brand offers. This includes web-site graphics, packaging, tags and marketing materials.

We have some of the highest rated products in the world and we want to ensure this is visually displayed at a very high level. The successful candidate will be a highly motivated, enthusiastic team player who enjoys working in a fast-paced environment. Naturally, creative flair is a must and the candidate should have at least two years previous experience in Graphic Design. 

You will also have the opportunity to design new products and work with suppliers to help explain new features and modifications to existing products, so this is a versatile and exciting role. We are seeking someone with a passion for design with lots of drive and enthusiasm, ideally with experience in the sports industry or a keen interest in sport.

Key tasks include:

  • Thinking creatively to explain and showcase our products in the best way possible.
  • Understanding the performance features in sportswear and knowing how to graphically represent products to the end user.
  • Ensure that our products look the best they can from online photos to packaging and tags.
  • Be comfortable with English language and helping to write product descriptions and key selling points.
  • Be able to graphically explain feedback to suppliers to help improve our products further. A high level of written communication is very important.

There will also be further opportunities to work within the marketing department on ad-hoc design work to promote the brand. Our considerations will include:

  • Experience in a similar graphic design role.
  • Full experience in Adobe Illustrator, Photoshop and In Design.
  • Excellent attention to detail
  • Previous experience in sportswear & an active interest in sport would be a distinct advantage
  • Commercial awareness combined with creative vision
  • Self-motivated with ability to work on own initiative
  • Excellent communication skills (both written and verbal)
  • Highly organised with good time management skills and the ability to react quickly to changing demands, priorities & deadlines

APPLY NOW >

MERCHANDISER

  • Head Office based (Guildford)
  • Salary is dependent on experience
  • Permanent / Full time
  • Immediate start 

The merchandiser will be a crucial part of the business and will be involved with planning stock deliveries, maintaining availability, forecasting for new orders and be commercially minded to ensure we are maximising sales opportunities.

Key skills & experience include:

Must be an existing Merchandiser or Strong A.M or have experience in a merchandising/purchasing environment.

  • Familiar with using stock inventory management software to run reports and data analysis. (Our current software is Trade Gecko.)
  • Strong analytical skills with the ability to use the results to deliver opportunities
  • Good commercial awareness and the ability to see and act on opportunities
  • Strong communicator and able to work cross-functionally
  • Advanced Excel skills and stock planning ability
  • Experience in managing and organising incoming shipments to ensure that stock arrives in a timely fashion.
  • Helping to resolving any delivery or stock issues with suppliers.
  • Excellent attention to detail.
  • A background in clothing or sportswear would be advantageous

We are currently preparing our orders for SS19 so this is a fantastic time to come on board and help ensure sell-through of SS18 stock as well as be involved in the planning for SS19.

We look forward to hearing from you and welcoming to our dynamic and fast-paced team. We believe there is a huge amount of potential for growth within this role as the company expands.

Please send your CV together with cover letter for our consideration.

APPLY NOW >